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TAGG Logistics Home Page>> Reverse Logistics
Reverse Logistics Services
From Reverse Logistics to Returns Processing, Let TAGG Handle It
Returns are an unfortunate but constant reality for many of our clients. TAGG Logistics can help make the most out of this negative through our dedicated reverse logistics and returns processing services. Reverse logistics involves the flow of goods and materials from what would normally be their final destination, the consumer, back through the supply chain to their manufacture or retailer. The ultimate purpose of reverse logistic is to capture value from the returned goods or ensure proper disposal.
Typically, when an item is returned, it needs to be opened and inspected, and the item is then processed according to its condition and the business rules established by our clients. For example, it can be returned to inventory, destroyed, recycled, or sent back to the manufacturer. It also can be put through a “reverse logistics process” to be repaired, refurbished, repackaged, relabeled and restocked using the same SKU. Alternately, it could be repriced as used/overstocked or renaming it as a different product. This is especially useful if an item was originally part of a set. Often customers return only a single item from that set, rendering the item difficult to resell.
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A critical component to any reverse logistics or returns processing service is the flow of information.Data usually includes transaction-related information such as original source, shipped-to information, reason for return, value of the returned item and credit refunded.This data is captured through our reverse logistics process and sent to our clients in custom-designed reports.At TAGG Logistics we often work within our clients IT system, inputting information directly into dedicated terminals to ensure all the appropriate data is captured.
Read about TAGG’s reverse logistics partnership with Emerson
Because every client is different, we customize our reverse logistics and returns processing services to client-specific systems and needs. Whether it is part of the normal distribution and fulfillment process or if reverse logistics is a stand-alone service, let TAGG Logistics handle it for you.
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